Part of Zentro Suite
The AI CRM forservice businesses
Your CRM should not wait for you.
It answers enquiries on WhatsApp, Messenger and Instagram, drafts the proposal, collects the signature and chases the invoice — so the follow-up happens without anyone remembering to do it.
14 days free, up to 3 people. No card, no setup call.
An enquiry at 9pm answered on Tuesday. A proposal promised and never written. An invoice that goes late and nobody chases. zentroCRM closes those gaps by doing the follow-up itself.
- Modules
- 15Modules
- Channels
- 4Channels
- Integrations
- 7Integrations
- Automated tests
- 600+Automated tests
One deal, start to finish
- 1
Enquiry
6 ways in
- 2
AI answers
Unsupervised
- 3
Proposal
AI-drafted
- 4
Agreement
Timestamp + IP
- 5
Invoice
Per milestone
- 6
Delivery
One client link
See zentroCRM in ninety seconds
What it does, from the first message to the paid invoice.
1 min 26 sec
What it does
Answer, quote, get paid — without leaving one place
The three jobs between an enquiry arriving and the money landing. Most tools do one of them.
zentroCRM is an AI CRM for service businesses that handles the follow-up itself: it answers enquiries on WhatsApp, Messenger and Instagram from your own knowledge base, drafts and sends proposals, collects signatures, and chases unpaid invoices — all from one pipeline.
One knowledge base, every channel. It replies day or night and files each enquiry as a lead.
WhatsApp
LiveAnswers enquiries unsupervised and files each one as a lead. A person can take over a conversation at any point, which switches the bot off for that thread alone.
Messenger
LiveThe same bot and the same knowledge, on a Facebook page.
Instagram
LiveDirect messages answered and captured as leads.
Website calling
LiveA call button on your site. Real-time speech to speech — the assistant answers, qualifies, captures the lead and files a transcript. Ten voices to choose from.
Phone numbers
PlannedInbound and outbound calls on a real number.
AI-drafted proposals your client signs in the browser, with the terms agreed before they do.
- Your logo and colours, inclusions and exclusions shown separately
- AI-drafted from the enquiry, written by hand, or built from your catalogue
- An expiry date, after which the price no longer holds
- Print or save as PDF, and preview a draft before anything goes live
- Percentages rather than fixed amounts, so a renegotiated price still adds up
- Four presets, or build your own — it must total 100%
- Each stage becomes a draft invoice the moment its trigger fires
- A stage already invoiced locks, so terms cannot change under a raised invoice
- The client sees the whole schedule, priced, before they sign
Invoices raised at the milestones you agreed, paid by card, chased on their own if they go late.
- Numbering never reuses — a deleted draft leaves a permanent gap, because that number was issued
- Card payment through Stripe, or record a bank transfer by hand
- Automatic reminders that escalate, and stop the moment payment lands
- Multi-currency, including zero-decimal (JPY) and three-decimal (KWD), handled correctly
Connects with one button each — no API keys
Stripe · Google Calendar · Google Meet · WhatsApp · Email · Webhooks · Intake API · Booking · Forms
Configured once by us, for everybody. Your customers never open a developer console.
How it compares
Where zentroCRM sits
Most tools solve one half of this. The gap between the halves is where deals are lost.
| Can it… | WhatsApp inbox tools | Traditional CRMs | zentroCRM |
|---|---|---|---|
| Replies to WhatsApp, Messenger and Instagram | Yes | No | Yes |
| Answers unsupervised from your own knowledge base | Partly, or with another tool | No | Yes |
| Files every conversation as a lead in a pipeline | Partly, or with another tool | Yes | Yes |
| Drafts and sends branded proposals | No | Partly, or with another tool | Yes |
| Collects a signature in the browser | No | Partly, or with another tool | Yes |
| Raises invoices at agreed milestones | No | No | Yes |
| Chases unpaid invoices on its own | No | Partly, or with another tool | Yes |
| Takes card payment into your own account | No | Partly, or with another tool | Yes |
Categories, not products — every tool differs and feature lists change. Check any specific one against its own documentation.
Trust
Multi-tenant security you can check, not just trust
Every business on the platform is isolated at the database level — a claim worth testing rather than taking, so it is tested on every release.
- Row-level security
- Separation is enforced by the database itself, not only by application code. A query for another business’s data returns nothing even if the application asks for it.
- 20 granular permissions
- View, edit, delete and export handled separately per module, combined into roles you define yourself.
- Three visibility modes
- Everyone sees every lead, a manager sees their team’s, or each person sees only their own.
- Hardened by default
- Unguessable public link tokens, secrets kept server-side, verified webhook signatures, rate limiting, and soft deletes with an undo window.
- ›signing in as two separate tenants
- PASSalice creates a lead in her own workspace
- PASSbob sees none of it in his
- PASSbob asking for alice's workspace by id is refused
- PASS …and he cannot write into it
- ✓21 passed, 0 failed
Verified, not asserted
Tenant isolation is proved by an automated suite that signs in as two real tenants and confirms that neither can read, write or even list the other’s data.
Nothing goes to a client without a person seeing it first.
Proposals are drafted, not sent. Invoices are raised as drafts. The AI answers strangers all night and never signs anything. Automation removes the typing, not the judgement.
Built by a service business, for service businesses. zentroCRM was built to run WebsiteIn72, a web-design studio in Dubai, because nothing on the market answered a WhatsApp enquiry at 9pm and still produced a signed proposal and a paid invoice at the other end. The first production workspace is still our own.
Pricing
Sign up and start. There is no setup call.
Every plan includes the full pipeline, proposals, e-signature, invoicing and booking. What changes is how many people, how many contacts, and how much the AI answers for you.
14 days free, up to 3 people
No card, no setup call. All three messaging channels, proposals, invoicing and booking — the whole product, so you can judge it on what it actually does.
At the end, pick a plan or stop. Nothing you added is deleted either way.
Starter
One person or a small team, getting every enquiry answered.
$10/mo
- Up to 3 users
- Up to 500 contacts
- WhatsApp, Messenger and Instagram
- 200 AI conversations a month
- Proposals, e-sign and invoicing
- Booking page and calendar sync
- Up to 5 active automations
- Most popular
Growth
A working team, with the follow-up running itself.
$25/mo
- Up to 10 users
- Up to 2,500 contacts
- All three messaging channels
- 750 AI conversations a month
- Unlimited pipelines and automations
- Full reporting
- Email support
Pro
Several teams and a real volume of deals.
$50/mo
- Up to 25 users
- Up to 10,000 contacts
- 2,000 AI conversations a month
- Remove zentroCRM branding
- Full reporting
- Priority support
Scale
No ceilings, and the branding is yours.
$80/mo
- Unlimited users and contacts
- 5,000 AI conversations a month
- Cheapest overage — /usr/bin/bash.01 each
- Reporting with export
- Remove zentroCRM branding
- Priority support and an onboarding call
AI calling
+$50/moAdd a call button to your website on any plan.
- A real-time voice assistant that answers, qualifies and files the lead
- Ten voices to choose from
- You bring your own OpenAI, Anthropic or Groq key — they bill you for usage
- The $50 covers the infrastructure that carries the call, not the AI itself
Agency and white-label
Reselling zentroCRM to your own clients, under your own brand. Priced case by case — tell us what you need.
Talk to usCompare every plan— show the full table
| Plan | Starter | Growth | Pro | Scale |
|---|---|---|---|---|
| Users | Up to 3 | Up to 10 | Up to 25 | Unlimited |
| Contacts | Up to 500 | Up to 2,500 | Up to 10,000 | Unlimited |
| Pipelines | 1 | Unlimited | Unlimited | Unlimited |
| Messaging channels | WhatsApp, Messenger, Instagram | WhatsApp, Messenger, Instagram | WhatsApp, Messenger, Instagram | WhatsApp, Messenger, Instagram |
| AI conversations a month | 200 | 750 | 2,000 | 5,000 |
| Over the cap | /usr/bin/bash.02 each | /usr/bin/bash.02 each | /usr/bin/bash.02 each | /usr/bin/bash.01 each |
| Proposals, agreements, e-sign | ✓ | ✓ | ✓ | ✓ |
| Invoicing, Stripe payments, splits | ✓ | ✓ | ✓ | ✓ |
| Booking page and calendar sync | ✓ | ✓ | ✓ | ✓ |
| Automations | Up to 5 active | Unlimited | Unlimited | Unlimited |
| Reporting | Basic | Full | Full | Full, with export |
| Remove zentroCRM branding | — | — | ✓ | ✓ |
| Support | Priority | Priority + onboarding call |
Prices in USD. An AI conversation is one client thread in a month, however many messages it takes — not one per message.
Running a service business shouldn’t mean acting as human middleware between five different software subscriptions.
We built zentroCRM to give you one unified subscription in place of five — replacing separate tools for proposals, e-signatures, invoicing, WhatsApp bots, and delivery boards.
Every deal follows one automated path: an enquiry creates a lead, our AI drafts a tailored proposal from the requirement field, contracts are signed online, deposit invoices are raised, and a delivery card opens automatically. When the job is finished, final invoices and polite payment reminders trigger automatically so you never lose revenue to administrative delays.
We didn’t build zentroCRM to sell you “just another CRM.” We built it to cancel unnecessary bills, eliminate software bloat, and keep your cash flow moving while you sleep.
Welcome to a cleaner, faster way to run your service business.
Questions
Common questions about zentroCRM
Short answers first. If something here is unclear, it is a fault in the answer rather than the question.
An AI CRM is a customer relationship manager that acts on its own rather than only recording what you did. zentroCRM answers enquiries, drafts proposals and chases invoices without being asked, then files everything against the right lead — a traditional CRM would wait for you to do each of those and simply store the result.
Yes. It answers from a knowledge base you write, day or night, and captures the person’s name, contact details and what they want. Anyone on your team can take over a conversation at any point, which switches the bot off for that thread alone.
Yes. You connect your own WhatsApp Business number through Meta’s own popup — no API keys and no developer. Messenger and Instagram connect the same way, and all three feed the same pipeline.
Yes, and that is the main thing separating it from a WhatsApp inbox tool. A lead can become an AI-drafted proposal, a signed agreement, and an invoice paid by card into your own Stripe account, without leaving the CRM or retyping anything.
No. Proposals are drafted, not sent. Invoices are raised as drafts. The AI answers strangers unsupervised but never signs, sends or bills anything on its own — a person releases every document that reaches a client.
Every workspace starts with a 14-day free trial for up to 3 people, with no card required. After that, Starter is $10 a month, Growth is $25, Pro is $50 and Scale is $80, with 20% off if you pay annually. Every plan includes the full pipeline, all three messaging channels, proposals, e-signature, invoicing and booking; the plans differ on how many users and contacts you have and how many AI conversations are included. Website voice calling is a $50 add-on on any plan.
6 more questionsFewer questions
One client thread in a billing month, however many messages it takes. Somebody who sends you nine messages in one exchange is a single conversation, not nine. Past your plan’s allowance, extra conversations are billed at 2 cents each — 1.5 cents on Pro.
No. A workspace is created by signing up, with pipelines and roles already in place. Integrations connect with one button each — the API keys live with the platform, so you never open a developer console or paste a secret.
Yes, and it is enforced by the database rather than by application code. Row-level security means a query for another business’s records returns nothing even if the software asks for it. An automated test signs in as two real businesses on every release and confirms neither can read, write or list the other’s data.
It says so and hands over rather than inventing something. You set a fallback message, and the conversation appears in your inbox for a person to pick up — with everything the client already said attached to the lead.
Yes. Split any proposal into up to six instalments by percentage — a deposit on acceptance, a payment at a milestone, the balance on delivery. Each stage becomes a draft invoice when its trigger fires, and the client sees the whole schedule priced before they sign.
Yes. The whole workspace works on a phone, including the WhatsApp inbox, so you can reply, send a proposal or check a payment from a job site.
No setup call. No configuration by us.
A workspace is created by signing up. Your pipelines are seeded, your roles exist, and you can send the first proposal the same afternoon.
Rather just ask someone?
Message us on any of these. The first two are answered by zentroCRM itself — the same assistant this page has been describing.